I have been exposed recently to organisations who have been struggling to keep their staff motivated, engaged and accountable. I strongly recommend you put into place a performance management system. Such systems are a lot more simple than most expect. The process is as follows:
~ Review your Performance Management system (at all levels of your business unit).
~ Set key accountabilities for individual team members (including yourself).
~ Commence Monthly Focus Process based on business priorities, then review.
~ Continue or change Focus priorities monthly after review with each individual or team.
~ Action 360 degree feedback sessions quarterly with individuals.
Many years ago I was introduced to 'Performance Management' and fought the process for sometime, resisting change!
Once I embraced the change I was amazed by the results myself and my team delivered. Not to mention unprecedented staff retention which was an unrealised bonus!
Reach me at : mark@mark-lumley.com or visit my website www.mark-lumley.com
Cheers,
Mark
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